In business (and maybe in life) we can be reluctant to give feedback or indeed ask for it; behind this is a general concern around its negative impact on our relationships with others. There is plenty reason for this reluctance, as we regularly construct what we want to say poorly, and it can go badly wrong.
Frank’s talk explores what’s really behind ‘feedback’, demonstrates that all feedback can be positive, whether encouraging or corrective, once it’s packaged and delivered correctly. His own model for preparing and sharing feedback can be adapted as a daily habit in our work and can improve conversations and build relationships.
Wednesday, 06 April 2022
12:15 - 13:45 GMT